Add a Review

3405, 2 Bloor St W, Toronto, ON M4W 3E2, Canada

(416) 928-6828

Rating:

Complaints:

BBB:
Ripoff Beport :
Complaints Board :

Reviews List

accoladedental.com
5
@

I have only good things to say about Dr. Sloane, Dr. Levy, and the whole team at Accolade.

accoladedental.com
5
@

I do not believe there is anything at all that needs improvement; keep up the great work, attitude and service level you constantly delver. I wish everything in life would be as easy and fun as a visit to the dentist!

accoladedental.com
5
@

Everyone is very friendly and helpful! :) Mitchell is always happy and make me feel welcome. Enrique is just amazing, very nice and knowledgeable when I ask questions. Jack is just great!!! Thanks Jack for being such a great dentist and also funny!! :D If anyone is looking for excellent dental services, this is the place to go!

accoladedental.com
5
@

everything is always perfect. I will always recommend friends and family.

accoladedental.com
5
@

Since Christina is on indefinite leave, I scheduled a hygiene appointment with Margo. She's wonderful and I'd be happy to stay with her!

accoladedental.com
5
@

I actually look forward to my dental visits!

accoladedental.com
5
@

You all are the best! Always feels like I'm visiting the family! :)

accoladedental.com
5
@

Michelle, Natalie and Marco were AMAZING! Unbelievable customer service.

accoladedental.com
5
@

I have been going to the Accolade Dental Centre for over 18 years. The service and staff is incredible, friendly and very knowledgeable. I think Dr. Slome is an amazing dentist, even though I am not one to like dentists, he is always patient with me and my fear of everything he is doing. He is gentle, caring, quick (but thorough) and always makes me laugh. I would never switch dentists and only trust the Accolade Dental Centre when working on my smile.

accoladedental.com
5
@

I met lisa, do not change nothing 5 star rating

accoladedental.com
5
@

As I get older I find it harder to remember the staff's names. They greet me by my name, but I've forgotten theirs since I don't see them that often.

accoladedental.com
5
@

Honestly, everyone is outstanding. Very welcoming from the moment we walk in, Lisa & Michelle are super. Dental staff very professional, friendly, accommodating, informative. That's why we have been clients/patients for years and trek over from Etobicoke!

accoladedental.com
5
@

I was very pleased with my visit yesterday and look forward to being in your care.

accoladedental.com
5
@

The office is very professional. Everyone makes you feel very comfortable

accoladedental.com
5
@

Found that everything was great thus far. I can see changes were implemented which have impacted in better service and a further understanding of what your clients need. Great work!!!

accoladedental.com
5
@

I'm a new customer and I've had a great experience there so far. They are very thorough and knowledgeable. Dr. Slome explained step by step what he was doing during the initial exam and while doing some filings, which I appreciated. I'm getting married in the summer and inquired into free whitening, as I was told by friends that some dentists do that, although I was told they do not offer free whitening my hygienist offered to do a free polish on the week of my wedding, which I appreciated. Overall I've been happy with the service and would recommend them.

accoladedental.com
5
@

Everyone was very friendly as usual. Enrique did an excellent job.

accoladedental.com
5
@

Excellent! I recently saw an oral pathologist (Dr.K. Burgess) who said to me that she was impressed by Enrique's thorough examination and identification of a potential concern. She said that she was going to relay this situation to her students as an example of good work by a DH.

accoladedental.com
5
@

I absolutely adore everyone I usually interact with in the office - Dr. Bilic, Enrique and Michelle. They are very professional but at the same time warm and caring. The best dental office I've ever been to!

accoladedental.com
5
@

The punctuality, efficiency, competence and mirth are all appreciated. Otherwise, the experience was dreadful.

accoladedental.com
5
@

Keep up the amazing atmosphere and work!

accoladedental.com
5
@

Everyone in the office is pleasant and very professional.

accoladedental.com
5
@

You have great staff and your care has always been wonderful, flexible, respectful, etc. And I love Dr. Bilic!

accoladedental.com
5
@

I had a good experience and did not feel rushed. Dr Slome is a sincere dentist.

accoladedental.com
5
@

Thanks to Margo and your team for always making me feel welcome like its home.

accoladedental.com
5
@

highly professional as always

accoladedental.com
5
@

The service at the Accolade is first class. Everyone is so friendly and personable. I used to dread going to the dentist. Now, it's a pleasure!

accoladedental.com
5
@

great service, great doctors.

accoladedental.com
5
@

Excellent service by the front desk staff, the Hygienists and, of course, my Dentist - Dr. Anna Bilic. Very professional and friendly at the same time.

accoladedental.com
5
@

Lisa the hygenist was wonderful with 4 1/2 year old Emmett who is a handful. She was delightful and put us both at ease.

accoladedental.com
5
@

I am always made to feel welcome by Michelle when I arrive for appointments and Margo always makes me feel comfortable during appointments as well, she is professional, approachable, and provides consistently good care. I am thankful to have had Margo providing care many years. Dr. Slome is wonderful and he has a great team. The treatment and service experience overall is excellent.

accoladedental.com
5
@

I felt that my last appointment was not necessary, my chart wasn't review proir to my visit. I had cancell a few appointments before seeing the Doctor.

accoladedental.com
5
@

Everythign was perfect as always

accoladedental.com
5
@

-this appointment with my teeth cleaning is a good experience.

accoladedental.com
5
@

Michelle was very helpful

accoladedental.com
5
@

Everyone is always so special...

accoladedental.com
5
@

always a pleasant experience .... everyone so sympathetic to my nervousness and fear

accoladedental.com
5
@

Could be more flexibility regarding drugs. Especially the fun ones.

accoladedental.com
5
@

Excellent team of professionals focused on ensuring a first class patient experience

accoladedental.com
5
@

All staff are extremely professional, courteous and friendly.

accoladedental.com
5
@

As always, I feel like I've gone on a mini holiday - short and sweet. And I got to watch Ellen on TV :)

accoladedental.com
5
@

I always have a positive experience with Margo. Thanks very much.

accoladedental.com
5
@

Everyone treats me well at your office. The noises from the radio and the television compete (I would have the sound down ... on the TV, at least, if not both) but that is not a big deal. Note that while I answered "No" to your question "Was an explanation of charges provided?" I do not consider that a problem in any way. I was too busy chatting with your staff and y'all were closing soon. Besides, I know what the charges are.

accoladedental.com
5
@

I thought the addition of the progress report was incredibly helpful, particularly the section about what to expect at the next visit. Enrique is awesome, and the ladies at the front desk are very welcoming.

accoladedental.com
5
@

Great personalized service

accoladedental.com
5
@

Michelle is incredible. I adore her! I look forward to seeing her every time I go to the dentist. She is such a wonderful breath of fresh air and positivity. A real asset to the practice.

accoladedental.com
5
@

Dr Slome and the entire team are friendly, courteous and extremely professional. I always feel in good hands and have utmost trust in their services. It's always a pleasure going for an appointment.

accoladedental.com
5
@

I was shown the "before" photos taken in May 2014, and told why the treatment I came in for was useful. I would have like to see 3 or 4 "after" photos to compare the improvements!

accoladedental.com
5
@

Always a good time except for when I have root canals

accoladedental.com
5
@

I love the service in general and the quality of work. I already rate the clinic perfect but if there is one thing i would change, I can change the waiting time to be less than 10 minutes. I am always there on time but i only start 10-15 minutes later.

accoladedental.com
5
@

When I came in 2 staff were loudly chatting socially with a loud customer. There was another woman in the waiting room and both of us did not enjoy hearing this conversation.

accoladedental.com
5
@

Improvement is impossible!

accoladedental.com
5
@

I have been a patient of Dr. J. Slome (The Accolade Dental Centre) for over 6 years. I would highly recommend him as a dentist to everyone. He is extremely professional ,and knowledgeable ,and always punctual but still will take his time to explain anything and everything before doing any work. He and his staff are always smiling. You can see when walking in the door that they are happy to be there. Very warm, welcoming environment. He is the BEST dentist in Toronto!

accoladedental.com
5
@

My name is Elena. I have been a patient of Dr. J. Slome (The Accolade Dental Centre) for over 6 years. I would highly recommend him as a dentist to everyone. He is extremely professional ,and knowledgeable ,and always punctual but still will take his time to explain anything and everything before doing any work. He and his staff are always smiling. You can see when walking in the door that they are happy to be there. Very warm, welcoming environment. Dr. J. Slome helped repair my smile, and confidence when I lost one of my front teeth. He is the BEST dentist in Toronto!

accoladedental.com
5
@

everybody was very pleasant

accoladedental.com
5
@

Margo & Dr. Slome are wonderful! The reception staff are always cheerful and happy. You're all doing a great job!

accoladedental.com
5
@

I'm pleased with everything

accoladedental.com
5
@

My son needed freezing but is terrified of needles. Dr. Belic was so good with him. She was so patient and kind that we were easily able to calm him down.

accoladedental.com
5
@

Love the team at Accolade! Have been going for years and more to come.

accoladedental.com
5
@

Good to see prices are going up! See you soon.

accoladedental.com
5
@

The bill was given to me and the amount my insurance company would be paying. Otherwise, no explanation....but not a big deal in my case.

accoladedental.com
5
@

Always a great experience. My compliments on the exceptional degree of professionalism and skills shown by all, an experience sadly lacking elsewhere. I have referred several friends and will continue to do so in future. My only concern is the discrepancies between billing charges and my insurer, Greenshield who occasionally tell me that payment is refused because codes are not appropriate to their payment plans. Perhaps a brief explanation at the end of treatment would help. Main problem is the consumer doesn't have the expertise to argue with the insurer explanation.

accoladedental.com
5
@

Jack Slome and his team have been looking after my dental needs for years. If it weren't for his competence and thorough care I probably would be wearing dentures now. He operates one of the most modern and well equipped clinics in all of Toronto and stays abreast of the latest procedures by continually updating the knowledge that he and his staff must have to delivery "best practices". Job well done....

accoladedental.com
5
@

I appreciate the on time service by Lisa the Hygienist. The friendly warm welcome by Michelle and all the staff at Accolade. I feel right at home when I visit - a part of the family. Ewelina - you're amazing!

accoladedental.com
4
@

The only thing I would have changed is that I would have liked to be informed of the possibility that my root canal may not be completed in one appointment - I was disappointed after the first app. to find out I would have to come back to finish it the following week. It's better if it's known from the start so that we as patients have time to adjust mentally. All the rest was fine! Thanks.

accoladedental.com
5
@

the Accolade staff are always friendly, courteous and professional - keep up the good work

accoladedental.com
5
@

IMO, you run a great practice.

accoladedental.com
5
@

When I came in, a meeting of all staff was just ending. I could sense the good will-even happiness- in the room. Michelle and Lisa welcomed me and we spoke briefly. My appointment was with Enrique and honestly, it felt more like a relaxation session! Lovely, soft music played while he checked and cleaned my teeth. I have been coming to this clinic for at least 20 years and i simply can't imagine a more caring and skilled group of dental professionals…I am very grateful.

accoladedental.com
5
@

The people on the front desk were very pleasant, but I did miss Michelle, who was on holidays. She is pleasant,professional, and always takes a moment to make you feel comfortable. Tina goes way beyond the call of duty in all aspects of my visit. We all have to go to the dentist and I can not say enough about Dr. Slome and the staff. I highly recommend The Accolade Dental Centre.

accoladedental.com
5
@

He is always simply marvelous. Regards. Ivana

accoladedental.com
4
@

I'm always very pleasently greeted by Michelle when I enter, she makes me feel like a very valued patient. Shaeen & Enrika are very good hygenists, they give tips for better cleaning & make me feel really comfortable!

accoladedental.com
5
@

Excellent service, friendly atmosphere, repaired tooth like new quickly and professionally.

accoladedental.com
5
@

Always a stress free experience

accoladedental.com
5
@

I truly believe the care I receive at Accolade is the very best and the whole staff are the VERY BEST. I look forward to my appointments there because everyone is so very nice. Professional, very caring but FUN. Jan Ferguson

accoladedental.com
4
@

I have always been impressed with the reception staff who will go out of their way to assist with any questions I have. I appreciate the work that goes into my ongoing dental health.

accoladedental.com
5
@

Everyone is always so very pleasant. It is refreshing to be greeted with such warmth. Staff appear to really enjoy working at the clinic.

accoladedental.com
5
@

I love the friendly atmosphere

accoladedental.com
4
@

Pricing is quite steep. If the appointment was o40 mins, not sure how I was charged for 3 units of scaling which I believe is 45 mins when the Dentist checking my teeth was included in that time as well.

accoladedental.com
5
@

Your staff is awesome. Thanks for the respect, cheers Jay

accoladedental.com
5
@

Very pleased to be a patient here. Everyone is fantastic! The office has a beautiful view, they are always on time and they are very organized. The team at the desk are always helpful and very welcoming. My entire family goes to this office and we are all well looked after. All of the procedures I have had done have been quick, efficient and stress free. This office makes a dentist appointment a breeze! Thanks to Dr. Slome and his talented team.

accoladedental.com
5
@

Everyone was very friendly and extremely helpful. Dr. Slome's explanations were detailed and completely understandable. I was very impressed to be offered an appointment for the day after my call, especially since this was my first visit and not what I considered to be urgent. I did think it strange to be offered coffee before the examination rather than after, but, as I do not drink coffee, it did not apply to me.

accoladedental.com
4
@

Good care and excellent customer service.

accoladedental.com
5
@

I really appreciated Alena taking the time to explain my options and giving advice. I was struggling with how much money to spend and when, and she took me through step-by-step. Even explained more when I had to call back for some clarification. Thank-you very much.

accoladedental.com
5
@

Always a pleasant experience! Everyone is very polite and my teeth have never looked better!

accoladedental.com
5
@

In addition to being an excellent dentist who is up-to-date on new technology, Dr. Slome is a friendly and kind person who takes some of the horror out of having to undergo extensive dental work.

accoladedental.com
5
@

You run a good ship! Dana Levy is also great.

accoladedental.com
5
@

Enrique & Michelle are so nice and friendly. My daughter Joanne was very comfortable - even when she had to get xrays. She loved all the little toys at the end of her visit.

accoladedental.com
5
@

Front office associates are outstanding as are Enrique and Dr. Slome!

accoladedental.com
5
@

I have been a patient of Dr Slome and the amazing staff at Accolade for a few months now and all I can say is !! WOW !! I didn't know going to the dentist would ever be something that I would look forward too. It's not just about the convenient location, the pictures of all the celebrities that also get their treatment at Accolade when in town, or the fact that the team flat out spoils you with refreshments like the cappuccino machine. It's that everyone on staff is beaming, They take the extra minute to explain things and make sure you're super comfortable and understanding your role in ongoing care without being harsh or judgemental as my previous places could be. My personal hygenist Shaheen has the lightest touch I have ever felt. It's just pleasant all around. The work and results are equally outstanding - I couldn't be happier. I used to hide my teeth when I smile.. Not anymore. Dr Slome has a little sign on one of the entrance tables that I think is a clipping from a magazine. It calls him the "SmileMaker". While I'm sure that refers to the amazing quality of his work - I think it's even more impactful that all the patients coming and going are smiling ear to ear - myself included. That's the kind of "Smilemaker" I appreciate. If you aren't going to Accolade yet - you are missing out. JB.

accoladedental.com
5
@

Everyone at Accolade treats me (and all other customers) absolutely first class. Michelle greets everyone when they enter so well; she has a wonderful smile. Her voice and up front manner make me feel at home. Evelina and Lisa have done wonderful jobs looking after my teeth and giving extremely helpful information and advice. I can see how they help Dr. Slome continue as one of the best dentists in Toronto, if not the best. John Koen - Toronto

accoladedental.com
5
@

Great seeing you all. Thanks for keeping my teeth in the best shape possible.

accoladedental.com
5
@

My Hygeinist was new and she was very gentle and was always concerned about my comfort. Thanks!

accoladedental.com
5
@

We are always greeted as if we were family!

accoladedental.com
5
@

Excellent service, thank you.

accoladedental.com
5
@

I always feel well taken care of.

accoladedental.com
5
@

excellent service, always a friendly greeting and wonderful, professional staff.

accoladedental.com
5
@

Great service and care as always! Thanks.

accoladedental.com
5
@

Lisa the new hygienist is great! She is very gentle but thorough and is very pleasant.

accoladedental.com
5
@

Shaheen is delightful. Perfect bedside manner combined with a real professionalism that shows her passion for what she does. Admirable since she's in people's mouths all day long ! Dr. Slome, as always, inspires great confidence and respect. I know my dental health is being proactively managed, without feeling pressured to do anything I'm not comfortable with. Thank you !

accoladedental.com
5
@

My new dental hygienist, Lisa, was great to work with - gentle, friendly and thorough.

accoladedental.com
5
@

Lisa was awesome! I don't normally go to the same person as I come in last minute but I will try to book her for sure next time.

accoladedental.com
4
@

No complaints with you......just the usual rant about our Healthcare not covering some of the procedures.

accoladedental.com
5
@

I love you guys and highly recommend you to anyone looking for a dentist! Everyone is so friendly and professional which makes going to the dentist not that bad :)

accoladedental.com
3
@

My hygenist was very aggressive and I found that my mouth was very sore for the remainder of the day. It made the appointment uncomfortable.

accoladedental.com
5
@

Thanks to Dr. Jack for helping me out when i dont' have benefits, so i can afford to buy an appliance that will help me SLEEP better!

accoladedental.com
3
@

This is the second time I have had Margo. She really scrapes and I always feel a bit damaged after a cleaning. I never take fluoride as it has made me sick in the past. This should be on my file as I have never done it at Accolade - ever. But Margo had me brush with it. I should have passed - my fault. I was sick for the rest of the day. I like my old hygienist better, and I will probably call and re-schedule my next appt with someone else.

accoladedental.com
5
@

I've had several dentists over the years. I will not go anywhere else now that I've found the Accolade Dental Centre. Friendly, welcoming and efficient. I recommend them to anyone.

accoladedental.com
5
@

Good Day Dr Slome, My first point of contact was Michelle, by phone, who was also the person who greeted me when I arrived. Michelle's demeanour could not have been more welcoming - where our communication was very clear and concise. Overall, I'm suitably impressed with my experience with your team & service. I am a client of Dr Bilic from her Mississauga office, but downtown Toronto is more convenient for me now. I just received an email from your team explaining the cost of my next visit - a scheduled full oral exam. I've never had this sent to me before - very impressive indeed. You seem to be very customer centric and tech minded .. online forms, online surveys, etc. One point I may suggest is to make your online presence more mobile (&tablet) friendly. Speak with your web team .. but I'd caution you, do not buy into the "mobile app" hype, for many reasons, rather build your online footprint using the web - use your website. Regards, Keith Agnew

accoladedental.com
4
@

I feel fortunate to have a consistent, expert care from the Accolade Centre Team

accoladedental.com
5
@

Michelle was amazing and super friendly on the phone as well. Tina explained everything to me and didn't make me feel bad for not being at the dentist for a LONNNGGG time (my last dentist would have lectured me). Dr. Slome was super nice, and I didn't feel rushed. He explained everything and took the time. Loved my experience!

accoladedental.com
5
@

I am always struck by the thorough professionalism of your office.

accoladedental.com
5
@

Everyone was great. I was having difficulty finding a new dentist and it was immediately clear to me when I walked in the door that I picked the right place.

accoladedental.com
5
@

I always get great service and I have been a loyal customer for almost 15 years. I have continued to refer friends and bring my family to Accolade - and will continue to do so.

accoladedental.com
5
@

The appointment was made on the very short notice. Michelle is excellent in understanding the patiants'needs and prioritizing requests. I also need to praise Dr. Bilic medical ethics; she never hides even the smallest problems from patient and opens discussion to identify options for treatment.

accoladedental.com
5
@

Margo as always was great.

accoladedental.com
5
@

The review title says it all! Team Accolade is the best!

accoladedental.com
4
@

My last visit was puzzling to me. I think the hygienist touched a nerve twice with the probe and I exclaimed both times. He then needed to 'take a moment' and when he returned he told me that he didn't want to lose his license I think because i find the procedures painful and he is unable to remove the amount of tartar that he would like. I wish this could have been explained to me. The other issue i have is that I am an adult; of reasonable intelligence i think and when I am told to floss or brush my teeth more, I find it condescending. Do you not think i do this already? Sorry to be so frank because I quite like Accolade but I really did find my last appointment strange. I cannot be the only person who finds probing a nerve painful. I know i am pain sensitive but i usually guts it out. thanks for asking for feedback.

accoladedental.com
5
@

Both Tina and Dr. Slome were very friendly and professional. I immediately felt at ease which is fantastic because I am usually a very nervous patient.

accoladedental.com
3
@

I was surprised to learn after my visit that my benefits have already been maxed out. I had to pay more than 50% of the bill out of my pocket. A heads up ahead of time would be appreciated.

accoladedental.com
5
@

Thank you Dr. Slome, Dr. Bilic, Dr. Levy, Dr. Miguel, Ewelina, Rosa and Lisa for the great experience and quality work you have done on my teeth since Nov 2015, when I became your patient. Great team, welcoming environment, excellent service ! I feel safe and in very good hands ! Every single one of you deserves TEN HUGE STARS. THANK YOU !

accoladedental.com
5
@

Just keep up the great work! I always feel great afterwards. A great group of people!

accoladedental.com
5
@

It's always a pleasure visiting Accolade :)

accoladedental.com
5
@

Shaheen is really great, welcoming and funny! My teeth looked super clean. Dr Slome does amazing work, he made my smile 100 percent better!

accoladedental.com
4
@

Positives: Your staff is always VERY friendly, everyone greets me by name, makes sure I am comfortable, and they laugh a lot. It's a really pleasant environment. I feel like my dental situation and my options are explained to me well. Shaheen is a fantastic hygenist who gave me the most comfortable routine cleaning I have had in my life. Negatives: One of my first experiences at your office was when I saw that I had been charged a fee for some sort of 'oral instruction' that I received, that my insurance company would clearly not pay for. I felt it was unnecessary, and not explained to me as something I was opting into. I also have had 4 different hygenists clean my teeth, and there are significant differences in how painful the experience is, even though my oral health and oral hygeine routine have not changed.

accoladedental.com
5
@

I enjoy going to the dentist...at least this office. What's wrong with me?! *SMILE*

accoladedental.com
5
@

Everyone is very friendly and professional -- Michelle, Lisa, Dr Bilic.

accoladedental.com
5
@

all staff relentlessly pleasant! thanks

accoladedental.com
5
@

I would like to take this opportunity to thank you and your staff for excellent service.

accoladedental.com
5
@

Everyone in the office was pleasant and professional. The boys were very happy with Dr.Slome's gentle and kind disposition. They also said this was the first time that the hygienist did not hurt them when cleaning their teeth. Lucas (10years old)is now excited to brush his teeth because he says he finally knows how to brush properly! Thank you to the hygienist for teaching him how to brush properly.

accoladedental.com
5
@

Thought Lisa, the hygienist who has replaced Krystina, was very helpful in explaining something I'd wondered about - the non-stain discolouration of a tooth. She was also very pleasant.

accoladedental.com
5
@

Very organized clean and friendly office.

accoladedental.com
5
@

Everyone is very professional and courteous and the dental care is of the highest standard.

accoladedental.com
5
@

Excellent service, Dr. Bilic is Phenomenal dentist. Kind regards. Maria

accoladedental.com
5
@

My experience with Dental Accolade Centre has always been pleasant. I have been a patient of Dr Sloame for many many years and they have consistenly given an exceptional service from the moment you walk in their office until the procedure is done. Their clinic is always up-to-date with modern dental equipments and always do their best to ensure you are not uncomfortable or in pain during the procedure. The receptionist always welcomes you with a big smile. All the staff are very knowledgeable when processing the paperwork for insurance claim. The atmosphere of the clinic is awesome. There is a TV while you wait, drinks, and of course the comfortable couch. Dr Sloame and staff, you are simply the best! More power to you!! Maria Medina

accoladedental.com
5
@

Everyone in the Accolade Dental team has always been friendly, polite and very professional. Marianne Knibbs

accoladedental.com
5
@

I always feel at home here and appreciate everyone's sincere friendliness, even staff I'm not working with on that day. I feel Lisa is an excellent hygenist. While I was satisfied with my previous one, I feel much more at ease, comfortable and less pain, discomfort and bleeding than with the previous one.

accoladedental.com
5
@

After reading other reviews about this office, I just had to try it out. I had such a great experience at this office that I just had to write about it. As soon as you walk in, you are greeted with such pleasant and cheerful people that you forget you are in a dental office. It also helps that it doesn't look like a typical dental office. You know when you've found THE place? Well, this is my place for all my dental work. I've been to enough dentists to know that Dr. Slome and the rest of his staff are excellent at what they do.

accoladedental.com
5
@

Dr Slome and the staff epitomise great service.

accoladedental.com
5
@

Warmest, friendliest staff - every single one. I really like my new hygienist as well.

accoladedental.com
5
@

Enrique is fantastic. He is careful and gentle and really makes me feel at ease. I was impressed that he remembered things about my personal life and demonstrated empathy towards them. One way you could improve service is to track better when clients have taken ill with something serious. I had to be away from the clinic for a year and a half and several times received appointment reminders when I had explained my situation to a receptionist. This resulted in me having to lash out at one of them when they reminded me a third time to make an appointment for a cleaning. I understand that your business relies on your clients keeping their regular appointments, but when people have a serious illness some support and consideration is appreciated.

accoladedental.com
5
@

Re Laser treatment for canker sore on gum When a treatment is necessary and beneficial, please don't suggest it and expect me to make an informed decision, just explain what you're going to do, how it will be beneficial, and administer it.

accoladedental.com
3
@

would be nice if you could coordinate claims for both my spouses insurance company as well as mine.

accoladedental.com
5
@

Teeth whitening is something of interest to me.

accoladedental.com
5
@

Always enjoy coming to your office. As much as one can enjoy going to the dentist! ha. Lovely staff. Always feel right at home. Happy Holidays everyone! Cheers, Maureen Black

accoladedental.com
5
@

Everyone is always friendly, recognizes me and calls me by name. I like the fact that you have photo's on the wall of everyone who works in the office. It would be even better to have the names of each person on their photo. This would help me be more comfortable and confident to address everyone by name.

accoladedental.com
5
@

I love everyone in the office. Everyone is so friendly and warm!

accoladedental.com
5
@

I noticed from greeting to leaving everyone is made to feel comfortable.

accoladedental.com
5
@

The charges were pretty straight forward and no explanation was required. The team did advise that a claim had been submitted to the insurance co. I was totally satisfied with the care and the extremely prompt referral to Dr. Caudry (who will remove the two infected teeth on Jan. 24). I have already given Dr. Slome's name to a friend who is not happy with his dentist.

accoladedental.com
5
@

Great Service, friendly staff. Best in town.

accoladedental.com
4
@

I had a good experience with Dr. Bilic to put an implant crown. I would only wish that I was given a bit more details about the procedure because it was my first implant crown and I was not sure what to expect. I had a complication that was promptly resolved by Dr. Bilic. Thank you.

accoladedental.com
5
@

Everything was first class in all respects.

accoladedental.com
5
@

I'm really happy with the high quality of service, the look and location of the office as well as the friendly staff. It feels like my second home.

accoladedental.com
5
@

I always feel welcome and enjoy my time with everyone. I especially enjoy hearing the sounds of Dr. Jack's laughter across the office. Thanks for looking after me. Mike Aussem

accoladedental.com
5
@

Do they make clear glasses to watch the TV? It is the only thing I can think of that would make the visit even better. No other office or team comes close to Accolade Dental! Monique

accoladedental.com
5
@

Doctor Sloan and his team are the very best. I always leave feeling like a superstar... so very well cared for by all, with lots of laughs along the way. Thank you!

accoladedental.com
5
@

I love your office and the people who work there. Although my 2 favorite people were not there on my appointment date I still experienced a very pleasant and informative visit. Thank you!

accoladedental.com
5
@

The service is always excellent and thorough. I already recommend you to people and they are always surprised that you have all the extras like TVs, hot towels, a place to brush beforehand, etc. I always feel that I'm dealt with fairly - ie., not pushed to get services sooner than I need them.

accoladedental.com
5
@

It was a pleasure to meet new hygienist Lisa. She is very friendly and provided a thorough clean. Thank you.

accoladedental.com
5
@

All staff are great. And put you at ease

accoladedental.com
5
@

Michelle, as always, greets everyone coming through the door with her bright and cheerful dispoition. Ewelina and Dr. Slome, working in tandem, were true professionals and made me feel comfortable the whole time. Awesome team :)

accoladedental.com
5
@

Jack Slome is a very competent, pleasant, and thorough dentist who does excellent work. His hygienists and front staff are friendly and funny. Reason enough to smile, and to come back.

accoladedental.com
5
@

Everything was excellent!

accoladedental.com
5
@

Lisa was courteous, helpful and provided conversation as I waited. Margo, my dental hygienist was awesome as usual!

accoladedental.com
5
@

I had an excellent visit with Enrique. He provides such a gentle and thorough cleaning. I swear Enrique must be the best Hygenist in all of Toronto. Michelle and Lisa, and all the gals on the front desk, are always so welcoming and friendly, which is very much appreciated. Thanks again, Pat

accoladedental.com
5
@

I prefer when Michelle calls me to book an appointment rather than receiving an email. I like the low-tech personal approach!

accoladedental.com
5
@

I don't know how long we've (family of 3) been with Dr. Slome and his team … over 20 years I think. We are more than happy and would never leave!

accoladedental.com
5
@

Michelle was very helpful with dealing with GWL's records,in which they, essentially,"played dumb" and initially did not recognize my new Ontario Pension Board Plan & ID.

accoladedental.com
5
@

I had a very pleasant experience as usual.

accoladedental.com
5
@

Everyone with whom I have had contact with @ Accolade has been friendly,helpful and professional.

accoladedental.com
5
@

I couldn't believe it when Dr. Slome with no charges when he determined I didn't need a crown after all! Another dentist might have taken the opportunity to proceed with the expensive procedure, but not Jack - he's one in a million (and won't charge you a million)!

accoladedental.com
5
@

The service was amazing as usual. The only thing is, from a personal perspective, the less paper the better. So I prefer not receive a paper at the end of my appointment with what was done and the time for my next appointment. I rarely take a look at, and it is a waste and hurt the environment. Other than that, everything is excellent.

accoladedental.com
5
@

If I had complaints or suggestions I would pass them along, but I've been seeing Jack for a long time and hope to continue seeing him.

accoladedental.com
5
@

No explanation of charges was necessary.

accoladedental.com
5
@

I love Accolade, the staff is nice and Jack is great.

accoladedental.com
5
@

As always, I have absolutely no complaints. All staff are friendly, courteous and professional. I regularly recommend this office to friends and co-workers.

accoladedental.com
5
@

Expert and friendly service ... As usual.

accoladedental.com
5
@

Always excellent service and smiling faces. You should get the NFL Network on the TV's... (Maybe asking too much! Wishful thinking)... Cheers!

accoladedental.com
4
@

Dr. Slome is always professional and personable. He takes the time to listen to your dental problems and needs and helps create an effective treatment. The dental hygienists I've experienced over the years are also consistently good. The only negative experience I've had in the past was occasionally dealing with a discourteous receptionist — especially in regards to insurance documentation. They've recently hired a friendlier one. The location of the office is convenient, close to the Bloor-Yonge subway. It's a bit of a ride up the elevator to the top floor of the CIBC building, but the view is worth it. As is the level of service and professionalism you will experience. The Accolade Dental Centre will make a trip to the dentist a pleasure.

accoladedental.com
5
@

Everyone is friendly and genuine. However, one constructive criticism: Marco told me that the cost of the perio grafting would be TOTAL $1,500 but it later turned out to be $1,500 per side. I would suggest that people make sure the prices they quote are accurate.

accoladedental.com
5
@

As usual, it was professional and friendly. Thanks.

accoladedental.com
5
@

I have been your client for so many years although I am retired I still come to see your clinic, reason your team is excellent in doing there job.

accoladedental.com
5
@

Very satisfied with my dental care. Thank you.

accoladedental.com
5
@

Excellent service overall

accoladedental.com
5
@

Michelle (and everyone) is awesome and so friendly. Shaheen did agreat job!

accoladedental.com
5
@

Excellent service (and great view!).

accoladedental.com
5
@

Wouldn't change a thing! From Michelle's warm greeting to the gentle and well explained hygienist cleaning - it's always an experience I enjoy! Even after having fillings I seem to leave smiling!

accoladedental.com
5
@

Very satisfied with the service, Excellent staff and doctors. always try to accomodate you and follow up until you get an appointment that works for you. New technology, modern equipment, tv (you get the remote!). Have been a customer for over 5yrs andwill continue to be one for many more, never had issue/complain neither with the service or the work done, Keep up the great work dr. Slome and staff! Special thanks to Enrique and Michelle!

accoladedental.com
5
@

I am wondering if you are intending to offer a reduced rate plan for the " 20 somethings" who are under employed and are no longer covered by their parents insurance policy? My 3 children have been your patience since birth and now they are faced with low paying jobs and no benefits. Some dentist are offering a reduced rate for the non insured group ( young and seniors). Will you be doing the same?

accoladedental.com
5
@

Everything was great. Thanks!

accoladedental.com
5
@

Excellent staff, professional services provided!

accoladedental.com
5
@

I have only admiration for the well organized and friendly atmosphere at Accolade. Appointments always start on time (or early), everyone is warm and helpful, and I always feel I am getting the best care.

accoladedental.com
5
@

Everyone was pleasant and efficient. Well done!

accoladedental.com
5
@

Dr. Slome is very kind and listened to all my needs, I was always afraid to smile and now I can't stop smiling.. He is a perfectionist and did the most amazing job on my smile. I can't say enough about him and his staff. The service was Excellent as always.I would highly recommend this office.

accoladedental.com
5
@

All good, Alena is the best!

accoladedental.com
5
@

As always, every interaction I had with staff was warm, friendly, and professional. I would not hesitate to refer friends.

accoladedental.com
5
@

I've been your patient since 1998 and I consider your services to be excellent. In my opinion, you don't have to change anything, everything is perfect.

accoladedental.com
5
@

I love the care and attention I get at Accolade. No complaints, only rave reviews. Modern, current, friendly and FUN. Yes, this dentist office is fun!

accoladedental.com
5
@

I've been with them for almost 15 years now, and have no intention of changing dentists.

accoladedental.com
5
@

the dentist visit was excellent , with wonder people

accoladedental.com
5
@

Really everyone is so warm and friendly towards me. It makes me very much loved and accepted.

accoladedental.com
5
@

I am amazed that everyone really remembers me. Everyone seems to love working together and everyone is always genuinely happy. I usually am seated early so I arrive early. No one makes me feel like I did anything wrong. I never feel uncomfortable. I appreciate the referrals for special services.

accoladedental.com
5
@

All of the people at the Accolade were very proffessional, efficient and nice.

accoladedental.com
5
@

I love you guys and wouldn't go anywhere else for my dental care. I am a "lifer". Period. But I couldn't recommend my children go to you or other family members because you are more expensive than other practices.

accoladedental.com
5
@

Enrico did a fabulous job on my cleaning

accoladedental.com
5
@

As much as "going to the dentist" is not fun, the staff is great, the environment is lovely. Visiting Margo is always a pleasure!

accoladedental.com
5
@

I have been going to the Accolade Dental Centre for over 18 years. The service and staff is incredible, friendly and very knowledgeable. I think Dr. Slome is an amazing dentist, even though I am not one to like dentists, he is always patient with me and my fear of everything he is doing. He is gentle, caring, quick (but thorough) and always makes me laugh. I would never switch dentists and only trust the Accolade Dental Centre when working on my smile.

accoladedental.com
5
@

I'm a new customer and I've had a great experience there so far. They are very thorough and knowledgeable. Dr. Slome explained step by step what he was doing during the initial exam and while doing some filings, which I appreciated. I'm getting married in the summer and inquired into free whitening, as I was told by friends that some dentists do that, although I was told they do not offer free whitening my hygienist offered to do a free polish on the week of my wedding, which I appreciated. Overall I've been happy with the service and would recommend them.

accoladedental.com
5
@

My name is Elena. I have been a patient of Dr. J. Slome (The Accolade Dental Centre) for over 6 years. I would highly recommend him as a dentist to everyone. He is extremely professional ,and knowledgeable ,and always punctual but still will take his time to explain anything and everything before doing any work. He and his staff are always smiling. You can see when walking in the door that they are happy to be there. Very warm, welcoming environment. Dr. J. Slome helped repair my smile, and confidence when I lost one of my front teeth. He is the BEST dentist in Toronto!

accoladedental.com
5
@

Very pleased to be a patient here. Everyone is fantastic! The office has a beautiful view, they are always on time and they are very organized. The team at the desk are always helpful and very welcoming. My entire family goes to this office and we are all well looked after. All of the procedures I have had done have been quick, efficient and stress free. This office makes a dentist appointment a breeze! Thanks to Dr. Slome and his talented team.

accoladedental.com
5
@

I have been a patient of Dr Slome and the amazing staff at Accolade for a few months now and all I can say is !! WOW !! I didn't know going to the dentist would ever be something that I would look forward too. It's not just about the convenient location, the pictures of all the celebrities that also get their treatment at Accolade when in town, or the fact that the team flat out spoils you with refreshments like the cappuccino machine. It's that everyone on staff is beaming, They take the extra minute to explain things and make sure you're super comfortable and understanding your role in ongoing care without being harsh or judgemental as my previous places could be. My personal hygenist Shaheen has the lightest touch I have ever felt. It's just pleasant all around. The work and results are equally outstanding - I couldn't be happier. I used to hide my teeth when I smile.. Not anymore. Dr Slome has a little sign on one of the entrance tables that I think is a clipping from a magazine. It calls him the "SmileMaker". While I'm sure that refers to the amazing quality of his work - I think it's even more impactful that all the patients coming and going are smiling ear to ear - myself included. That's the kind of "Smilemaker" I appreciate. If you aren't going to Accolade yet - you are missing out. JB.

accoladedental.com
5
@

I've had several dentists over the years. I will not go anywhere else now that I've found the Accolade Dental Centre. Friendly, welcoming and efficient. I recommend them to anyone.

accoladedental.com
5
@

Thank you Dr. Slome, Dr. Bilic, Dr. Levy, Dr. Miguel, Ewelina, Rosa and Lisa for the great experience and quality work you have done on my teeth since Nov 2015, when I became your patient. Great team, welcoming environment, excellent service ! I feel safe and in very good hands ! Every single one of you deserves TEN HUGE STARS. THANK YOU !

accoladedental.com
5
@

My experience with Dental Accolade Centre has always been pleasant. I have been a patient of Dr Sloame for many many years and they have consistenly given an exceptional service from the moment you walk in their office until the procedure is done. Their clinic is always up-to-date with modern dental equipments and always do their best to ensure you are not uncomfortable or in pain during the procedure. The receptionist always welcomes you with a big smile. All the staff are very knowledgeable when processing the paperwork for insurance claim. The atmosphere of the clinic is awesome. There is a TV while you wait, drinks, and of course the comfortable couch. Dr Sloame and staff, you are simply the best! More power to you!! Maria Medina

accoladedental.com
5
@

After reading other reviews about this office, I just had to try it out. I had such a great experience at this office that I just had to write about it. As soon as you walk in, you are greeted with such pleasant and cheerful people that you forget you are in a dental office. It also helps that it doesn't look like a typical dental office. You know when you've found THE place? Well, this is my place for all my dental work. I've been to enough dentists to know that Dr. Slome and the rest of his staff are excellent at what they do.

accoladedental.com
4
@

Dr. Slome is always professional and personable. He takes the time to listen to your dental problems and needs and helps create an effective treatment. The dental hygienists I've experienced over the years are also consistently good. The only negative experience I've had in the past was occasionally dealing with a discourteous receptionist — especially in regards to insurance documentation. They've recently hired a friendlier one. The location of the office is convenient, close to the Bloor-Yonge subway. It's a bit of a ride up the elevator to the top floor of the CIBC building, but the view is worth it. As is the level of service and professionalism you will experience. The Accolade Dental Centre will make a trip to the dentist a pleasure.

accoladedental.com
5
@

Very satisfied with the service, Excellent staff and doctors. always try to accomodate you and follow up until you get an appointment that works for you. New technology, modern equipment, tv (you get the remote!). Have been a customer for over 5yrs andwill continue to be one for many more, never had issue/complain neither with the service or the work done, Keep up the great work dr. Slome and staff! Special thanks to Enrique and Michelle!

accoladedental.com
5
@

Dr. Slome is very kind and listened to all my needs, I was always afraid to smile and now I can't stop smiling.. He is a perfectionist and did the most amazing job on my smile. I can't say enough about him and his staff. The service was Excellent as always.I would highly recommend this office.

accoladedental.com
5
@

I have only good things to say about Dr. Sloane, Dr. Levy, and the whole team at Accolade.

accoladedental.com
5
@

I do not believe there is anything at all that needs improvement; keep up the great work, attitude and service level you constantly delver. I wish everything in life would be as easy and fun as a visit to the dentist!

accoladedental.com
5
@

Everyone is very friendly and helpful! :) Mitchell is always happy and make me feel welcome. Enrique is just amazing, very nice and knowledgeable when I ask questions. Jack is just great!!! Thanks Jack for being such a great dentist and also funny!! :D If anyone is looking for excellent dental services, this is the place to go!

accoladedental.com
5
@

everything is always perfect. I will always recommend friends and family.

accoladedental.com
5
@

Since Christina is on indefinite leave, I scheduled a hygiene appointment with Margo. She's wonderful and I'd be happy to stay with her!

accoladedental.com
5
@

I actually look forward to my dental visits!

accoladedental.com
5
@

You all are the best! Always feels like I'm visiting the family! :)

accoladedental.com
5
@

Michelle, Natalie and Marco were AMAZING! Unbelievable customer service.

accoladedental.com
5
@

I met lisa, do not change nothing 5 star rating

accoladedental.com
5
@

As I get older I find it harder to remember the staff's names. They greet me by my name, but I've forgotten theirs since I don't see them that often.

accoladedental.com
5
@

Honestly, everyone is outstanding. Very welcoming from the moment we walk in, Lisa & Michelle are super. Dental staff very professional, friendly, accommodating, informative. That's why we have been clients/patients for years and trek over from Etobicoke!

accoladedental.com
5
@

I was very pleased with my visit yesterday and look forward to being in your care.

accoladedental.com
5
@

The office is very professional. Everyone makes you feel very comfortable

accoladedental.com
5
@

Found that everything was great thus far. I can see changes were implemented which have impacted in better service and a further understanding of what your clients need. Great work!!!

accoladedental.com
5
@

Everyone was very friendly as usual. Enrique did an excellent job.

accoladedental.com
5
@

Excellent! I recently saw an oral pathologist (Dr.K. Burgess) who said to me that she was impressed by Enrique's thorough examination and identification of a potential concern. She said that she was going to relay this situation to her students as an example of good work by a DH.

accoladedental.com
5
@

I absolutely adore everyone I usually interact with in the office - Dr. Bilic, Enrique and Michelle. They are very professional but at the same time warm and caring. The best dental office I've ever been to!

accoladedental.com
5
@

The punctuality, efficiency, competence and mirth are all appreciated. Otherwise, the experience was dreadful.

accoladedental.com
5
@

Keep up the amazing atmosphere and work!

accoladedental.com
5
@

Everyone in the office is pleasant and very professional.

accoladedental.com
5
@

You have great staff and your care has always been wonderful, flexible, respectful, etc. And I love Dr. Bilic!

accoladedental.com
5
@

I had a good experience and did not feel rushed. Dr Slome is a sincere dentist.

accoladedental.com
5
@

Thanks to Margo and your team for always making me feel welcome like its home.

accoladedental.com
5
@

highly professional as always

accoladedental.com
5
@

The service at the Accolade is first class. Everyone is so friendly and personable. I used to dread going to the dentist. Now, it's a pleasure!

accoladedental.com
5
@

great service, great doctors.

accoladedental.com
5
@

Excellent service by the front desk staff, the Hygienists and, of course, my Dentist - Dr. Anna Bilic. Very professional and friendly at the same time.

accoladedental.com
5
@

Lisa the hygenist was wonderful with 4 1/2 year old Emmett who is a handful. She was delightful and put us both at ease.

accoladedental.com
5
@

I am always made to feel welcome by Michelle when I arrive for appointments and Margo always makes me feel comfortable during appointments as well, she is professional, approachable, and provides consistently good care. I am thankful to have had Margo providing care many years. Dr. Slome is wonderful and he has a great team. The treatment and service experience overall is excellent.

accoladedental.com
5
@

I felt that my last appointment was not necessary, my chart wasn't review proir to my visit. I had cancell a few appointments before seeing the Doctor.

accoladedental.com
5
@

Everythign was perfect as always

accoladedental.com
5
@

-this appointment with my teeth cleaning is a good experience.

accoladedental.com
5
@

Michelle was very helpful

accoladedental.com
5
@

Everyone is always so special...

accoladedental.com
5
@

always a pleasant experience .... everyone so sympathetic to my nervousness and fear

accoladedental.com
5
@

Could be more flexibility regarding drugs. Especially the fun ones.

accoladedental.com
5
@

Excellent team of professionals focused on ensuring a first class patient experience

accoladedental.com
5
@

All staff are extremely professional, courteous and friendly.

accoladedental.com
5
@

As always, I feel like I've gone on a mini holiday - short and sweet. And I got to watch Ellen on TV :)

accoladedental.com
5
@

I always have a positive experience with Margo. Thanks very much.

accoladedental.com
5
@

Everyone treats me well at your office. The noises from the radio and the television compete (I would have the sound down ... on the TV, at least, if not both) but that is not a big deal. Note that while I answered "No" to your question "Was an explanation of charges provided?" I do not consider that a problem in any way. I was too busy chatting with your staff and y'all were closing soon. Besides, I know what the charges are.

accoladedental.com
5
@

I thought the addition of the progress report was incredibly helpful, particularly the section about what to expect at the next visit. Enrique is awesome, and the ladies at the front desk are very welcoming.

accoladedental.com
5
@

Great personalized service

accoladedental.com
5
@

Michelle is incredible. I adore her! I look forward to seeing her every time I go to the dentist. She is such a wonderful breath of fresh air and positivity. A real asset to the practice.

accoladedental.com
5
@

Dr Slome and the entire team are friendly, courteous and extremely professional. I always feel in good hands and have utmost trust in their services. It's always a pleasure going for an appointment.

accoladedental.com
5
@

I was shown the "before" photos taken in May 2014, and told why the treatment I came in for was useful. I would have like to see 3 or 4 "after" photos to compare the improvements!

accoladedental.com
5
@

Always a good time except for when I have root canals

accoladedental.com
5
@

I love the service in general and the quality of work. I already rate the clinic perfect but if there is one thing i would change, I can change the waiting time to be less than 10 minutes. I am always there on time but i only start 10-15 minutes later.

accoladedental.com
5
@

When I came in 2 staff were loudly chatting socially with a loud customer. There was another woman in the waiting room and both of us did not enjoy hearing this conversation.

accoladedental.com
5
@

Improvement is impossible!

accoladedental.com
5
@

I have been a patient of Dr. J. Slome (The Accolade Dental Centre) for over 6 years. I would highly recommend him as a dentist to everyone. He is extremely professional ,and knowledgeable ,and always punctual but still will take his time to explain anything and everything before doing any work. He and his staff are always smiling. You can see when walking in the door that they are happy to be there. Very warm, welcoming environment. He is the BEST dentist in Toronto!

accoladedental.com
5
@

everybody was very pleasant

accoladedental.com
5
@

Margo & Dr. Slome are wonderful! The reception staff are always cheerful and happy. You're all doing a great job!

accoladedental.com
5
@

I'm pleased with everything

accoladedental.com
5
@

My son needed freezing but is terrified of needles. Dr. Belic was so good with him. She was so patient and kind that we were easily able to calm him down.

accoladedental.com
5
@

Love the team at Accolade! Have been going for years and more to come.

accoladedental.com
5
@

Good to see prices are going up! See you soon.

accoladedental.com
5
@

The bill was given to me and the amount my insurance company would be paying. Otherwise, no explanation....but not a big deal in my case.

accoladedental.com
5
@

Always a great experience. My compliments on the exceptional degree of professionalism and skills shown by all, an experience sadly lacking elsewhere. I have referred several friends and will continue to do so in future. My only concern is the discrepancies between billing charges and my insurer, Greenshield who occasionally tell me that payment is refused because codes are not appropriate to their payment plans. Perhaps a brief explanation at the end of treatment would help. Main problem is the consumer doesn't have the expertise to argue with the insurer explanation.

accoladedental.com
5
@

Jack Slome and his team have been looking after my dental needs for years. If it weren't for his competence and thorough care I probably would be wearing dentures now. He operates one of the most modern and well equipped clinics in all of Toronto and stays abreast of the latest procedures by continually updating the knowledge that he and his staff must have to delivery "best practices". Job well done....

accoladedental.com
5
@

I appreciate the on time service by Lisa the Hygienist. The friendly warm welcome by Michelle and all the staff at Accolade. I feel right at home when I visit - a part of the family. Ewelina - you're amazing!

accoladedental.com
4
@

The only thing I would have changed is that I would have liked to be informed of the possibility that my root canal may not be completed in one appointment - I was disappointed after the first app. to find out I would have to come back to finish it the following week. It's better if it's known from the start so that we as patients have time to adjust mentally. All the rest was fine! Thanks.

accoladedental.com
5
@

the Accolade staff are always friendly, courteous and professional - keep up the good work

accoladedental.com
5
@

IMO, you run a great practice.

accoladedental.com
5
@

When I came in, a meeting of all staff was just ending. I could sense the good will-even happiness- in the room. Michelle and Lisa welcomed me and we spoke briefly. My appointment was with Enrique and honestly, it felt more like a relaxation session! Lovely, soft music played while he checked and cleaned my teeth. I have been coming to this clinic for at least 20 years and i simply can't imagine a more caring and skilled group of dental professionals…I am very grateful.

accoladedental.com
5
@

The people on the front desk were very pleasant, but I did miss Michelle, who was on holidays. She is pleasant,professional, and always takes a moment to make you feel comfortable. Tina goes way beyond the call of duty in all aspects of my visit. We all have to go to the dentist and I can not say enough about Dr. Slome and the staff. I highly recommend The Accolade Dental Centre.

accoladedental.com
5
@

He is always simply marvelous. Regards. Ivana

accoladedental.com
4
@

I'm always very pleasently greeted by Michelle when I enter, she makes me feel like a very valued patient. Shaeen & Enrika are very good hygenists, they give tips for better cleaning & make me feel really comfortable!

accoladedental.com
5
@

Excellent service, friendly atmosphere, repaired tooth like new quickly and professionally.

accoladedental.com
5
@

Always a stress free experience

accoladedental.com
5
@

I truly believe the care I receive at Accolade is the very best and the whole staff are the VERY BEST. I look forward to my appointments there because everyone is so very nice. Professional, very caring but FUN. Jan Ferguson

accoladedental.com
4
@

I have always been impressed with the reception staff who will go out of their way to assist with any questions I have. I appreciate the work that goes into my ongoing dental health.

accoladedental.com
5
@

Everyone is always so very pleasant. It is refreshing to be greeted with such warmth. Staff appear to really enjoy working at the clinic.

accoladedental.com
5
@

I love the friendly atmosphere

accoladedental.com
4
@

Pricing is quite steep. If the appointment was o40 mins, not sure how I was charged for 3 units of scaling which I believe is 45 mins when the Dentist checking my teeth was included in that time as well.

accoladedental.com
5
@

Your staff is awesome. Thanks for the respect, cheers Jay

accoladedental.com
5
@

Everyone was very friendly and extremely helpful. Dr. Slome's explanations were detailed and completely understandable. I was very impressed to be offered an appointment for the day after my call, especially since this was my first visit and not what I considered to be urgent. I did think it strange to be offered coffee before the examination rather than after, but, as I do not drink coffee, it did not apply to me.

accoladedental.com
4
@

Good care and excellent customer service.

accoladedental.com
5
@

I really appreciated Alena taking the time to explain my options and giving advice. I was struggling with how much money to spend and when, and she took me through step-by-step. Even explained more when I had to call back for some clarification. Thank-you very much.

accoladedental.com
5
@

Always a pleasant experience! Everyone is very polite and my teeth have never looked better!

accoladedental.com
5
@

In addition to being an excellent dentist who is up-to-date on new technology, Dr. Slome is a friendly and kind person who takes some of the horror out of having to undergo extensive dental work.

accoladedental.com
5
@

You run a good ship! Dana Levy is also great.

accoladedental.com
5
@

Enrique & Michelle are so nice and friendly. My daughter Joanne was very comfortable - even when she had to get xrays. She loved all the little toys at the end of her visit.

accoladedental.com
5
@

Front office associates are outstanding as are Enrique and Dr. Slome!

accoladedental.com
5
@

Everyone at Accolade treats me (and all other customers) absolutely first class. Michelle greets everyone when they enter so well; she has a wonderful smile. Her voice and up front manner make me feel at home. Evelina and Lisa have done wonderful jobs looking after my teeth and giving extremely helpful information and advice. I can see how they help Dr. Slome continue as one of the best dentists in Toronto, if not the best. John Koen - Toronto

accoladedental.com
5
@

Great seeing you all. Thanks for keeping my teeth in the best shape possible.

accoladedental.com
5
@

My Hygeinist was new and she was very gentle and was always concerned about my comfort. Thanks!

accoladedental.com
5
@

We are always greeted as if we were family!

accoladedental.com
5
@

Excellent service, thank you.

accoladedental.com
5
@

I always feel well taken care of.

accoladedental.com
5
@

excellent service, always a friendly greeting and wonderful, professional staff.

accoladedental.com
5
@

Great service and care as always! Thanks.

accoladedental.com
5
@

Lisa the new hygienist is great! She is very gentle but thorough and is very pleasant.

accoladedental.com
5
@

Shaheen is delightful. Perfect bedside manner combined with a real professionalism that shows her passion for what she does. Admirable since she's in people's mouths all day long ! Dr. Slome, as always, inspires great confidence and respect. I know my dental health is being proactively managed, without feeling pressured to do anything I'm not comfortable with. Thank you !

accoladedental.com
5
@

My new dental hygienist, Lisa, was great to work with - gentle, friendly and thorough.

accoladedental.com
5
@

Lisa was awesome! I don't normally go to the same person as I come in last minute but I will try to book her for sure next time.

accoladedental.com
4
@

No complaints with you......just the usual rant about our Healthcare not covering some of the procedures.

accoladedental.com
5
@

I love you guys and highly recommend you to anyone looking for a dentist! Everyone is so friendly and professional which makes going to the dentist not that bad :)

accoladedental.com
3
@

My hygenist was very aggressive and I found that my mouth was very sore for the remainder of the day. It made the appointment uncomfortable.

accoladedental.com
5
@

Thanks to Dr. Jack for helping me out when i dont' have benefits, so i can afford to buy an appliance that will help me SLEEP better!

accoladedental.com
3
@

This is the second time I have had Margo. She really scrapes and I always feel a bit damaged after a cleaning. I never take fluoride as it has made me sick in the past. This should be on my file as I have never done it at Accolade - ever. But Margo had me brush with it. I should have passed - my fault. I was sick for the rest of the day. I like my old hygienist better, and I will probably call and re-schedule my next appt with someone else.

accoladedental.com
5
@

Good Day Dr Slome, My first point of contact was Michelle, by phone, who was also the person who greeted me when I arrived. Michelle's demeanour could not have been more welcoming - where our communication was very clear and concise. Overall, I'm suitably impressed with my experience with your team & service. I am a client of Dr Bilic from her Mississauga office, but downtown Toronto is more convenient for me now. I just received an email from your team explaining the cost of my next visit - a scheduled full oral exam. I've never had this sent to me before - very impressive indeed. You seem to be very customer centric and tech minded .. online forms, online surveys, etc. One point I may suggest is to make your online presence more mobile (&tablet) friendly. Speak with your web team .. but I'd caution you, do not buy into the "mobile app" hype, for many reasons, rather build your online footprint using the web - use your website. Regards, Keith Agnew

accoladedental.com
4
@

I feel fortunate to have a consistent, expert care from the Accolade Centre Team

accoladedental.com
5
@

Michelle was amazing and super friendly on the phone as well. Tina explained everything to me and didn't make me feel bad for not being at the dentist for a LONNNGGG time (my last dentist would have lectured me). Dr. Slome was super nice, and I didn't feel rushed. He explained everything and took the time. Loved my experience!

accoladedental.com
5
@

I am always struck by the thorough professionalism of your office.

accoladedental.com
5
@

Everyone was great. I was having difficulty finding a new dentist and it was immediately clear to me when I walked in the door that I picked the right place.

accoladedental.com
5
@

I always get great service and I have been a loyal customer for almost 15 years. I have continued to refer friends and bring my family to Accolade - and will continue to do so.

accoladedental.com
5
@

The appointment was made on the very short notice. Michelle is excellent in understanding the patiants'needs and prioritizing requests. I also need to praise Dr. Bilic medical ethics; she never hides even the smallest problems from patient and opens discussion to identify options for treatment.

accoladedental.com
5
@

Margo as always was great.

accoladedental.com
5
@

The review title says it all! Team Accolade is the best!

accoladedental.com
4
@

My last visit was puzzling to me. I think the hygienist touched a nerve twice with the probe and I exclaimed both times. He then needed to 'take a moment' and when he returned he told me that he didn't want to lose his license I think because i find the procedures painful and he is unable to remove the amount of tartar that he would like. I wish this could have been explained to me. The other issue i have is that I am an adult; of reasonable intelligence i think and when I am told to floss or brush my teeth more, I find it condescending. Do you not think i do this already? Sorry to be so frank because I quite like Accolade but I really did find my last appointment strange. I cannot be the only person who finds probing a nerve painful. I know i am pain sensitive but i usually guts it out. thanks for asking for feedback.

accoladedental.com
5
@

Both Tina and Dr. Slome were very friendly and professional. I immediately felt at ease which is fantastic because I am usually a very nervous patient.

accoladedental.com
3
@

I was surprised to learn after my visit that my benefits have already been maxed out. I had to pay more than 50% of the bill out of my pocket. A heads up ahead of time would be appreciated.

accoladedental.com
5
@

Just keep up the great work! I always feel great afterwards. A great group of people!

accoladedental.com
5
@

It's always a pleasure visiting Accolade :)

accoladedental.com
5
@

Shaheen is really great, welcoming and funny! My teeth looked super clean. Dr Slome does amazing work, he made my smile 100 percent better!

accoladedental.com
4
@

Positives: Your staff is always VERY friendly, everyone greets me by name, makes sure I am comfortable, and they laugh a lot. It's a really pleasant environment. I feel like my dental situation and my options are explained to me well. Shaheen is a fantastic hygenist who gave me the most comfortable routine cleaning I have had in my life. Negatives: One of my first experiences at your office was when I saw that I had been charged a fee for some sort of 'oral instruction' that I received, that my insurance company would clearly not pay for. I felt it was unnecessary, and not explained to me as something I was opting into. I also have had 4 different hygenists clean my teeth, and there are significant differences in how painful the experience is, even though my oral health and oral hygeine routine have not changed.

accoladedental.com
5
@

I enjoy going to the dentist...at least this office. What's wrong with me?! *SMILE*

accoladedental.com
5
@

Everyone is very friendly and professional -- Michelle, Lisa, Dr Bilic.

accoladedental.com
5
@

all staff relentlessly pleasant! thanks

accoladedental.com
5
@

I would like to take this opportunity to thank you and your staff for excellent service.

accoladedental.com
5
@

Everyone in the office was pleasant and professional. The boys were very happy with Dr.Slome's gentle and kind disposition. They also said this was the first time that the hygienist did not hurt them when cleaning their teeth. Lucas (10years old)is now excited to brush his teeth because he says he finally knows how to brush properly! Thank you to the hygienist for teaching him how to brush properly.

accoladedental.com
5
@

Thought Lisa, the hygienist who has replaced Krystina, was very helpful in explaining something I'd wondered about - the non-stain discolouration of a tooth. She was also very pleasant.

accoladedental.com
5
@

Very organized clean and friendly office.

accoladedental.com
5
@

Everyone is very professional and courteous and the dental care is of the highest standard.

accoladedental.com
5
@

Excellent service, Dr. Bilic is Phenomenal dentist. Kind regards. Maria

accoladedental.com
5
@

Everyone in the Accolade Dental team has always been friendly, polite and very professional. Marianne Knibbs

accoladedental.com
5
@

I always feel at home here and appreciate everyone's sincere friendliness, even staff I'm not working with on that day. I feel Lisa is an excellent hygenist. While I was satisfied with my previous one, I feel much more at ease, comfortable and less pain, discomfort and bleeding than with the previous one.

accoladedental.com
5
@

Dr Slome and the staff epitomise great service.

accoladedental.com
5
@

Warmest, friendliest staff - every single one. I really like my new hygienist as well.

accoladedental.com
5
@

Enrique is fantastic. He is careful and gentle and really makes me feel at ease. I was impressed that he remembered things about my personal life and demonstrated empathy towards them. One way you could improve service is to track better when clients have taken ill with something serious. I had to be away from the clinic for a year and a half and several times received appointment reminders when I had explained my situation to a receptionist. This resulted in me having to lash out at one of them when they reminded me a third time to make an appointment for a cleaning. I understand that your business relies on your clients keeping their regular appointments, but when people have a serious illness some support and consideration is appreciated.

accoladedental.com
5
@

Re Laser treatment for canker sore on gum When a treatment is necessary and beneficial, please don't suggest it and expect me to make an informed decision, just explain what you're going to do, how it will be beneficial, and administer it.

accoladedental.com
3
@

would be nice if you could coordinate claims for both my spouses insurance company as well as mine.

accoladedental.com
5
@

Teeth whitening is something of interest to me.

accoladedental.com
5
@

Always enjoy coming to your office. As much as one can enjoy going to the dentist! ha. Lovely staff. Always feel right at home. Happy Holidays everyone! Cheers, Maureen Black

accoladedental.com
5
@

Everyone is always friendly, recognizes me and calls me by name. I like the fact that you have photo's on the wall of everyone who works in the office. It would be even better to have the names of each person on their photo. This would help me be more comfortable and confident to address everyone by name.

accoladedental.com
5
@

I love everyone in the office. Everyone is so friendly and warm!

accoladedental.com
5
@

I noticed from greeting to leaving everyone is made to feel comfortable.

accoladedental.com
5
@

The charges were pretty straight forward and no explanation was required. The team did advise that a claim had been submitted to the insurance co. I was totally satisfied with the care and the extremely prompt referral to Dr. Caudry (who will remove the two infected teeth on Jan. 24). I have already given Dr. Slome's name to a friend who is not happy with his dentist.

accoladedental.com
5
@

Great Service, friendly staff. Best in town.

accoladedental.com
4
@

I had a good experience with Dr. Bilic to put an implant crown. I would only wish that I was given a bit more details about the procedure because it was my first implant crown and I was not sure what to expect. I had a complication that was promptly resolved by Dr. Bilic. Thank you.

accoladedental.com
5
@

Everything was first class in all respects.

accoladedental.com
5
@

I'm really happy with the high quality of service, the look and location of the office as well as the friendly staff. It feels like my second home.

accoladedental.com
5
@

I always feel welcome and enjoy my time with everyone. I especially enjoy hearing the sounds of Dr. Jack's laughter across the office. Thanks for looking after me. Mike Aussem

accoladedental.com
5
@

Do they make clear glasses to watch the TV? It is the only thing I can think of that would make the visit even better. No other office or team comes close to Accolade Dental! Monique

accoladedental.com
5
@

Doctor Sloan and his team are the very best. I always leave feeling like a superstar... so very well cared for by all, with lots of laughs along the way. Thank you!

accoladedental.com
5
@

I love your office and the people who work there. Although my 2 favorite people were not there on my appointment date I still experienced a very pleasant and informative visit. Thank you!

accoladedental.com
5
@

The service is always excellent and thorough. I already recommend you to people and they are always surprised that you have all the extras like TVs, hot towels, a place to brush beforehand, etc. I always feel that I'm dealt with fairly - ie., not pushed to get services sooner than I need them.

accoladedental.com
5
@

It was a pleasure to meet new hygienist Lisa. She is very friendly and provided a thorough clean. Thank you.

accoladedental.com
5
@

All staff are great. And put you at ease

accoladedental.com
5
@

Michelle, as always, greets everyone coming through the door with her bright and cheerful dispoition. Ewelina and Dr. Slome, working in tandem, were true professionals and made me feel comfortable the whole time. Awesome team :)

accoladedental.com
5
@

Jack Slome is a very competent, pleasant, and thorough dentist who does excellent work. His hygienists and front staff are friendly and funny. Reason enough to smile, and to come back.

accoladedental.com
5
@

Everything was excellent!

accoladedental.com
5
@

Lisa was courteous, helpful and provided conversation as I waited. Margo, my dental hygienist was awesome as usual!

accoladedental.com
5
@

I had an excellent visit with Enrique. He provides such a gentle and thorough cleaning. I swear Enrique must be the best Hygenist in all of Toronto. Michelle and Lisa, and all the gals on the front desk, are always so welcoming and friendly, which is very much appreciated. Thanks again, Pat

accoladedental.com
5
@

I prefer when Michelle calls me to book an appointment rather than receiving an email. I like the low-tech personal approach!

accoladedental.com
5
@

I don't know how long we've (family of 3) been with Dr. Slome and his team … over 20 years I think. We are more than happy and would never leave!

accoladedental.com
5
@

Michelle was very helpful with dealing with GWL's records,in which they, essentially,"played dumb" and initially did not recognize my new Ontario Pension Board Plan & ID.

accoladedental.com
5
@

I had a very pleasant experience as usual.

accoladedental.com
5
@

Everyone with whom I have had contact with @ Accolade has been friendly,helpful and professional.

accoladedental.com
5
@

I couldn't believe it when Dr. Slome with no charges when he determined I didn't need a crown after all! Another dentist might have taken the opportunity to proceed with the expensive procedure, but not Jack - he's one in a million (and won't charge you a million)!

accoladedental.com
5
@

The service was amazing as usual. The only thing is, from a personal perspective, the less paper the better. So I prefer not receive a paper at the end of my appointment with what was done and the time for my next appointment. I rarely take a look at, and it is a waste and hurt the environment. Other than that, everything is excellent.

accoladedental.com
5
@

If I had complaints or suggestions I would pass them along, but I've been seeing Jack for a long time and hope to continue seeing him.

accoladedental.com
5
@

No explanation of charges was necessary.

accoladedental.com
5
@

I love Accolade, the staff is nice and Jack is great.

accoladedental.com
5
@

As always, I have absolutely no complaints. All staff are friendly, courteous and professional. I regularly recommend this office to friends and co-workers.

accoladedental.com
5
@

Expert and friendly service ... As usual.

accoladedental.com
5
@

Always excellent service and smiling faces. You should get the NFL Network on the TV's... (Maybe asking too much! Wishful thinking)... Cheers!

accoladedental.com
5
@

Everyone is friendly and genuine. However, one constructive criticism: Marco told me that the cost of the perio grafting would be TOTAL $1,500 but it later turned out to be $1,500 per side. I would suggest that people make sure the prices they quote are accurate.

accoladedental.com
5
@

As usual, it was professional and friendly. Thanks.

accoladedental.com
5
@

I have been your client for so many years although I am retired I still come to see your clinic, reason your team is excellent in doing there job.

accoladedental.com
5
@

Very satisfied with my dental care. Thank you.

accoladedental.com
5
@

Excellent service overall

accoladedental.com
5
@

Michelle (and everyone) is awesome and so friendly. Shaheen did agreat job!

accoladedental.com
5
@

Excellent service (and great view!).

accoladedental.com
5
@

Wouldn't change a thing! From Michelle's warm greeting to the gentle and well explained hygienist cleaning - it's always an experience I enjoy! Even after having fillings I seem to leave smiling!

accoladedental.com
5
@

I am wondering if you are intending to offer a reduced rate plan for the " 20 somethings" who are under employed and are no longer covered by their parents insurance policy? My 3 children have been your patience since birth and now they are faced with low paying jobs and no benefits. Some dentist are offering a reduced rate for the non insured group ( young and seniors). Will you be doing the same?

accoladedental.com
5
@

Everything was great. Thanks!

accoladedental.com
5
@

Excellent staff, professional services provided!

accoladedental.com
5
@

I have only admiration for the well organized and friendly atmosphere at Accolade. Appointments always start on time (or early), everyone is warm and helpful, and I always feel I am getting the best care.

accoladedental.com
5
@

Everyone was pleasant and efficient. Well done!

accoladedental.com
5
@

All good, Alena is the best!

accoladedental.com
5
@

As always, every interaction I had with staff was warm, friendly, and professional. I would not hesitate to refer friends.

accoladedental.com
5
@

I've been your patient since 1998 and I consider your services to be excellent. In my opinion, you don't have to change anything, everything is perfect.

accoladedental.com
5
@

I love the care and attention I get at Accolade. No complaints, only rave reviews. Modern, current, friendly and FUN. Yes, this dentist office is fun!

accoladedental.com
5
@

I've been with them for almost 15 years now, and have no intention of changing dentists.

accoladedental.com
5
@

the dentist visit was excellent , with wonder people

accoladedental.com
5
@

Really everyone is so warm and friendly towards me. It makes me very much loved and accepted.

accoladedental.com
5
@

I am amazed that everyone really remembers me. Everyone seems to love working together and everyone is always genuinely happy. I usually am seated early so I arrive early. No one makes me feel like I did anything wrong. I never feel uncomfortable. I appreciate the referrals for special services.

accoladedental.com
5
@

All of the people at the Accolade were very proffessional, efficient and nice.

accoladedental.com
5
@

I love you guys and wouldn't go anywhere else for my dental care. I am a "lifer". Period. But I couldn't recommend my children go to you or other family members because you are more expensive than other practices.

accoladedental.com
5
@

Enrico did a fabulous job on my cleaning

accoladedental.com
5
@

As much as "going to the dentist" is not fun, the staff is great, the environment is lovely. Visiting Margo is always a pleasure!

accoladedental.com
5
@

I heard about Dr. Slome from some colleagues of mine who spoke very highly of him. I was given an appointment in 2 weeks. I was hoping I could could get a sooner appointment and I think the receptionist sensed it because she offered to call me in case they could give me a something sooner. I was so happy when I got that call for the following week. First of all, I was blown away by how beautiful the office was. I was pleasantly greeted by the 2 receptionists. Right away, I was offered a beverage. I opted for a latte and it was delicious. A staff member took me on a tour of the whole office and the technology is quite impressive. I heard from my friends that he can make caps right in the office which I had never heard of before. Upon meeting Dr. Slome, I immediately felt that I was in good hands because he had such a laid back but professional demeanor. You can tell that he is very knowledgeable. I found his South African accent and laugh so cute and comforting. If I were a patient who fears going to the dentist, I can imagine that this would be very helpful. He did point out things that he was concerned about. My previous dentists had always mentioned that I grind my teeth but they never proposed to do anything about it. Dr. Slome recommended that I get a night guard which made sense to prevent further damage. The first appointment proved to be very enlightening and positive. I was then scheduled with what they call a hygienist. Apparently, they are the ones that do the teeth cleanings. Lisa was so gentle but yet you could feel that your teeth were clean at the end of the appointment. She was so sweet and pleasant and made the visit even enjoyable. She taught me some brushing techniques and where I can improve on at home when taking care of my teeth. I actually look forward to coming to my dental appointments unlike most people who dread it. If you're looking for great dental care, this is the place to go.

Add a review

Locations:

The Accolade Dental Centre

2 Bloor St West, 3405, Toronto, ON M4W 3E2, Canada
(416) 928-6828

The Accolade Dental Centre

3405, 2 Bloor St W, Toronto, ON M4W 3E2, Canada
(416) 928-6828