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300 Borough Dr, Scarborough, ON M1P 4P5, Canada

(416) 283-6476

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worldofsmiles.com
5
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I should preface this comment by noting that I am a very polite, but demanding, consumer. I know what I want and am usually not satisfied until I get it. Approximately eight years ago, I had Dr. Mair straighten my teeth using Invisalign Aligners. Dr. Mair adjusted the alignment of my teeth until I was happy (I kept asking for my teeth to be made straighter and he, while being very patient, kept adjusting). At the conclusion of the procedure, permanent wire retainers were applied to ensure that the alignment of my teeth would be preserved. Dr. Mair and his colleagues did their work with great skill and professionalism. I was pleased with the process and with the results. (I remain pleased with the results to this day.) Eight years later, I managed to damage the bottom retainer (while flossing) and, as a result, had to go back in for a repair. I was surprised (but pleased) to find that Nassim, Yolanda and Luisa were still there (and as pleasant as ever). I spent some time catching up with them before my appointment. It felt like chatting with old friends. When it was time for my appointment, Fay, who is as courteous and efficient as ever, took me in and examined the retainer. She noted that it was disconnected in one area. From that point, Michelle took over. This was my first interaction with her. She's a very polite person and does excellent work. Dr. Mair had two options with respect to fixing the retainer: (i) repair only the part of the retainer that had broken; or (ii) remove and replace the entire retainer. He indicated that Michelle should do the latter, noting that the remining portion of the retainer, while not broken, looked weak in certain areas. I was overdue for a cleaning and had more than a little tartar on my teeth. Michelle went out of her way to take care of this (very thoroughly) and then proceeded to apply the new retainer. Everything went very smoothly and I was, once again, very pleased. Anyone can sell a product or service. It's the quality of the product/service over time and after sales service that matters. Scarborough Town Orthodontics, in my estimation, scores high marks in both areas. Best regards Aamir Mirza Barrister & Solicitor

worldofsmiles.com
5
@

What a wonderful experience we've had these past 3 yrs with Dr Mair and his incredible team of hygienists. From the very start my daughter was treated with what I believe the very best care there is! I believe I know a little bit about this as I too work in the dental field. Everytime we walked into the office or called, the level of professionalism and care is like none I've known before. All the staff greet you with a smile that never leaves their face! The staff have been there for quite a while and you can tell they love working there and enjoy what they do. Each time my daughter had her appointment it ended up being with a different hygienist, but that never mattered as each one was lovely, caring and very Professional in their own way. I don't live close to the office, but it was always my pleasure to make the drive to Scarborough knowing what a great experience awaited us and we were never disappointed. I sing the praises of Dr. Mair and his staff to anyone who will listen. Thank you for the kind, caring and top-rate treatment my daughter had in your office, we will miss the "dancing" orthodontist. We love my daughter's beautiful smile!!

worldofsmiles.com
5
@

Scarborough Town Orthodontics has made the last 27 months a very positive experience. The staff was courteous and professional and made me feel comfortable at all times. I was happy to finally have the beautiful smile I always wanted, but sad to say good bye to the people who have cared for me for the last 2 years. Thanks Gang...you are the best!!!

worldofsmiles.com
5
@

- Convenient to schedule. = 8/10 - Facility is well organized, clean, friendly and indicative of a best in class service. = 10/10 - Attitude, communication and advice of orthodontists and staff. = 9/10 (Suggest consultation on completion to review initial expectations, work performed, results, and advise on maintenance.) - Orthodontists and staff were responsive to my needs and respected the value of my time. = 10/10 - Value of service received for the price paid. = 10/10 - Would recommend the service to my family and friends. = 10/10 (See emailed to my Dentist below.) - Overall experience = 9/10 - Convenient to schedule. = 8/10 - Facility is well organized, clean, friendly and indicative of a best in class service. = 10/10 - Attitude, communication and advice of orthodontists and staff. = 9/10 (Suggest consultation on completion to review initial expectations, work performed, results, and advise on maintenance.) - Orthodontists and staff were responsive to my needs and respected the value of my time. = 10/10 - Value of service received for the price paid. = 10/10 - Would recommend the service to my family and friends. = 10/10 (See emailed to my Dentist below.) - Overall experience = 9/10 Dr Jeffries, I would like to thank you, your staff and your recommended orthodontist “Scarborough Town Orthodontics” who, within the timeframe of a year, greatly improved my orofacial appearance. The results have not only enabled me to smile with confidence, but also provided a more comfortable experience while eating and eliminated the clicking in my jaw. Regards from a satisfied patient,

worldofsmiles.com
5
@

When I was referred by my dentist to one of his orthodontics, it was a bit to far for me so I did an online search and found Scarborough Town Orthodontics within the mall.. Which is within 10 minutes away... My first visit for my consultation was great as I felt comfortable from day one.. With each visit I got to meet more staff and that made me felt great and comfortable as I was shy about my teeth all my life..After a few visits the front desk staff knew me by name as soon as I walk through the door , there and then I realize I chose the right place for my treatment. All the staff is friendly and courteous , the sitting area and the surroundings is very clean and as time went on I was happy with the decision I made of choosing STO...

worldofsmiles.com
5
@

2 thumbs up!

worldofsmiles.com
5
@

I would highly recommend Scarborough town orthodontist if you're thinking about straightening your teeth. I had a really good experience with them. They are extremely professional, kind, caring, and they really strive in giving you the best possible teeth they can give you. Would highly recommend.

worldofsmiles.com
5
@

The staff at STO are warm, friendly, compassionate and accommodating. The waiting area is comfortable and provides distractions for the younger people. STO offers contests to engage the patients to participate and be part of the STO family. Both of my children have been patients at STO and I find that they truly live their mission statement. Kudos to all the STO team.

worldofsmiles.com
5
@

It has been a wonderful experience. Great team !!! Customer service was always exceptional and a very professional environment and always on time. I would like to thank you for the beautiful smile that I benefit from each and every day when i look at my son's face. The experience has been wonderful watching him also build his self confidence during the process. He was always looking forward to his visits and never complained about the adjustments made. I as a parent also loved visiting as i found the visits gave me an opportunity to relax from a hard day at work with the great music playing in the background and always seeing the staff happy and smiling. I loved the contests that the children participated in during the year and the events such as the food drive and school drive to help those in need. A special thank you to Michelle and Doctor Mair for the work done on my son's teeth. I will definitely miss you all. Thank you

worldofsmiles.com
5
@

The staff at Scarborough Town Orthodontics go above and beyond to give the best possible service to their clients and parents. Recently we were unable to confirm appointments due to summer holiday scheduling. After leaving frazzled messages, staff made sure to put our mind at ease by calling and assuring us all would go ahead as planned. A simple thing, yet it meant all the difference is a busy mom's day!

worldofsmiles.com
5
@

The place is very convenient, lots of parking space connected to Scarborough town center. Very professional and joyful staff, everyone is pleasant to deal with and very friendly. I felt very comfortable there, and they showed great care when dealing with me. I would recommend this place and its very high tech place, and very clean.

worldofsmiles.com
5
@

We are very happy with the service and attention we have received at Scarborough Town Orthodontics. Dr. Mair, Dr. Nguyen and the team are professional, efficient and our two children now have an even more beautiful smile! Thank you for the top quality care!

worldofsmiles.com
5
@

I am very happy with my experience with Scarborough Town Orthodontics. My daughter had her braces when she was 13 and now is 22. Dr. Mair and his team did a fantastic job. Now it is my turn. My teeth posed a very big challenge in which Dr. Mair took on this challenge without hesitation. I am one year into my treatment I am can't be more pleased at the results I have already. I actually want to smile now. When I come into the office, the staff are very friendly, knowledgable and fun. I would like to thank Dr. Mair and Anna for making my experience so far a fun and relaxing one. Thank you for giving me my smile....Wendy

worldofsmiles.com
5
@

From a young age I could remember being insecure about my teeth. When I would smile I would quickly close my mouth so people wouldn't look at my stained crooked teeth. As I grew older I always wondered what I should do to fix my teeth, I thought about maybe just whitening them or getting veneers, but those weren't the best options for me. My cousin had recently got her braces and I kept thinking about getting them for myself. One day just randomly I was passing by Scarborough Town Centre and I noticed they had an orthodontist clinic right beside it so the next day I decided to book a consultation (the receptionist was the sweetest ever) and went in with my dad. I was very nervous but the minute I walked in I was welcomed very warmly and I felt very comfortable, I didn't have to wait too long before going into the room to talk about the procedures and the payment. They were very descripitive, they answered all my questions and concerns, Dr. Mair was in there with us and he was very funny and assuring about my decision. I was so happy with STO that I didn't even have to read reviews I knew this was the place. My orthodontist was Dr. Nguyen, she was the sweetest person ever, she really made my 2 years go by like it was nothing. All my appointments went well, if I had to reschedule even last minute they were very kind about it, they would always give you reminders about your appointments so you wouldn't forget. When they finally took my braces off I was so happy with my results, they took care of all the things that I hated about my teeth and the stains actually dissapeared a little more after taking them off. It was the best investment I made in myself and I'm happy it was with Sarborough Town Orthodontics. I love you Dr. Sharon Nguyen as well as the rest of your team, you guys gave me a new life with my new smile<3 Yours Truly, Zainab Shahrestani

worldofsmiles.com
5
@

If you live in Scarborough, like me, then Scarborough Town Centre is the place for you! 2 floors, lots of malls, and a food court, of course! At sometimes, the food court is full and you have to wait for a table AND you have to wait in a long lineup on busy days!

worldofsmiles.com
5
@

I was a patient of this practice more than 10 years ago back when they were at the Malvern Medical Arts building. Just to date it for you a bit more... N64 was the cutting edge of gaming at the time. They did a great job and made me proud of my smile. So, anyway, I had something that needed a bit of maintenance done and I found out they moved to Scarborough Town Center... I walked in and Luisa (I think) remembered my name. WOW... 1000's of clients later and more than a decade later... and she remembered my name. They quickly had me in to take care of what I needed done (without an appointment) and got me out to the rest of my day. I was blown away. That's legendary customer service. I can't wait until I have kids so I can get these guys to slap braces on them... haha j/k (that wouldn't be my motivation for having a family). Anyway! Thank you everyone there.

worldofsmiles.com
5
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From pre-treatment, checking on the perfect timing for treatment, through to the last check up, the staff at STO have been very friendly and professional and delivered the winning smile for our son. We are very happy that we chose STO, thank you Dr. Mair and Dr. Nguyen!

worldofsmiles.com
5
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The customer service here is absolutely amazing. Considering I have only had two appointments thus far... I haven't had any issues. Everyone is professional and super friendly.

worldofsmiles.com
5
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It is a decent mall with pretty much all you can want to buy and lots of good eats. To the guy from Dubai if you are going to write a review, write one. You can't compare it to some place in another country where land is plentiful and they probably had the backing of multi billionaires. You know what the Americans say...if you don't like it...

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Locations:

STO-Scarborough Town Orthodontics

300 Borough Dr #36a, Scarborough, ON M1P 4P5, Canada
(416) 283-6476

Anthony Mair

300 Borough Dr, Scarborough, ON M1P 4P5, Canada
(416) 283-6476

Scarborough Town Orthodontics

300 Borough Drive, Scarborough, ON M1P 4P5, Canada
(416) 283-6476